Greenland Volunteer Fire Department maintains the privacy of certain confidential health care information about you, known as Protected Health Information (PHI). We are required by law to protect your health care information and to provide you with this notice. This notice outlines our legal duties and privacy practices and your legal rights, but lets you know, among other things how Greenland Volunteer Fire Department is permitted to use and disclose PHI about you, how you can access and copy that information, how you may request amendment of that information and how you may request restrictions on our use and disclosure of your PHI. Greenland Volunteer Fire Department is also required to abide by the terms of the version of this notice without your permission, but there are some situations where we may use it only after we obtain your written authorization, if we are required by law to do so. We respect your privacy, and treat all health care information about our patients with care under strict policies of confidentiality that all of our staff are committed to following at all times.

Patient Rights: As a patient, you have a number of rights with respect to the protection of your PHI, including: The right to access, copy or inspect your PHI. This means you may come to our office and inspect and copy most of the medical information about you that we maintain. We will normally provide you access to this information within 30 days of your request. We may also charge you a reasonable fee for you to copy any medical information that you have a right to access. In limited circumstances we may appeal certain types of denials. We have available forms to request access to your PHI and we will provide a written response if we deny you access and let you know your appeal rights, you should contact the Greenland Fire Privacy Officer listed at the end of this notice. The right to Amend your PHI. You Have the right to ask us to amend written medical information that we may have about you. We will generally amend your information within 60 days of your request and will notify you when have amended the information. We are permitted by law to deny your request to amend your medical information only in certain circumstances such as when we believe the information you ask us to amend is correct. If you wish to request that we amend the medical information we have about you, you should contact a privacy officer. The Right to Request an Accounting of our use and disclosure of your PHI. You may request an accounting form us of certain disclosures of your medical information that we have made in the last six years prior to the date of the request. We are not required to give you an accounting of information we have used or disclosed for the purpose of treatment, payments or health care operations or when we share your health information with our billing company, Comstar, or the medical facility from/to which we transported you. We are also not required to give you an accounting of our uses of protected health information for which you already given us written authorization. If you wish to request an accounting of the medical information about you that we have used or disclosed that is not exempted from the accounting requirement, contact a Privacy Officer. The Right that We Restrict the uses and disclosures of your PHI. You have the right to request that we restrict how we disclose your medical information that about you for treatment, payment, or health care operations or to restrict the information that is provided to family, friends or other individuals involved with your health care. But if you request a restriction and the information you asked us to restrict is needed to provide you with emergency treatment, then we may use the PHI or disclose the PHI to a health care provider to provide you with emergency treatment.

Greenland Volunteer Fire Department is not required to agree to any restrictions you request, but any restrictions agreed to by Greenland Volunteer Fire Department are binding on Greenland Volunteer Fire Department. The right that we restrict the uses and disclosures of your PHI. You have the right to request that we restrict how we disclose your medical information that about you for treatment, payment, or health care operations or to restrict the information that is provided to family, friends or other individuals involved with your health care. But if you request a restriction and the information you asked us to restrict is needed to provide you with emergency treatment, then we may use the PHI or disclose the PHI to a health care provider to provide you with emergency treatment. Greenland Volunteer Fire Department is not required to agree to an restrictions you request, but any restrictions agreed to by Greenland Volunteer Fire Department are binding on Greenland Volunteer Fire Department. Internet and Electronic mail and right to obtain copy of paper notice on request. If we maintain a web site we will prominently post a copy of this notice on our web site and make the notice available electronically through the web site. If you allow us, we will forward you this notice by electronic mail instead of on paper and you may always request a paper copy of the notice. Internet and Electronic mail and right to obtain copy of paper notice on request. If we maintain a web site we will prominently post a copy of this notice on our web site and make the notice available electronically through the web site. If you allow us, we will forward you this notice by electronic mail instead of on paper and you may always request a paper copy of the notice.

Revisions of Notice: The Greenland Volunteer Fire Department reserves the right to change this notice at any time, and the changes will be affected immediately and will apply protected Health care information that we maintain. Any material changes to this notice will be promptly posted in our facility and posted to our web site. You can get a copy of our latest version of this notice by contacting a Privacy Officer. Your Legal Rights and Complaints: You also have the right to make a complaint to us or the Secretary of the US Department of Health and Human Services if you believe your privacy rights have been violated. You will not be retaliated against in any way for filing a complaint with us or to the government. Should you have any question, comments, or complaints you may direct your inquiries to the Privacy Officer listed at the end of this notice.

If you have any questions or if you wish to exercise any rights listed in this notice, please contact Mo Sodini, Privacy Officer at (603) 436-1188 or (603) 765-7904
Effective Date of Notice: June 1, 2004

Purpose of this Notice: Greenland Volunteer Fire Department is required by law to maintain the privacy of certain confidential health care information, known as Protected Health Information or PHI, and to provide you with a notice of our legal duties and privacy practices with respect to your PHI. This notice describes your legal rights, advises you of our privacy practices, and lets you know how Greenland Volunteer Fire Department is permitted to use and disclose PHI about you. Greenland Volunteer Fire Department is also required to abide by terms of the version of this notice currently in effect. In most situations we may use this information as described in this notice without your permission, but there are some situations where we may use it only after we obtain your written authorization, if we are required by law to do so.

Uses and Disclosures of PHI: Greenland Volunteer Fire Department may use PHI for purposes of treatment, payment, and health care operations, in most cases without your written permission.

Examples of our use of your PHI:

For Treatment: This includes such things as verbal and written information that we obtain about you and use pertaining to your medical condition and treatment provided to you by us and other medical personnel (including doctors and nurses who give orders to allow us to provide treatment to you). It also includes information we give to other health care personnel to whom we transfer your care and treatment, and includes transfer of PHI via radio or telephone to the hospital or dispatch center as well as providing the hospital with a copy of the written record we create in the course of providing you with treatment and transport.

For Payment: This includes any activities we must undertake in order to get reimbursed for services we provide to you, including such things as organizing your PHI and submitting bills to insurance companies (either directly or through a third party billing company), management of billed claims for services rendered, medical necessity determinations and reviews, utilization review, and collection of outstanding accounts.

For Health Care Operations: This includes quality assurance activities, licensing, and training programs to ensure that our personnel meet standards of care and follow established policies and procedures, obtaining legal and financial services, conducting business planning, processing grievances, and complaints, creating reports that do not identify you for data collection purposes, fundraising, and certain marketing activities.

Fundraising: We may contact you when we are in the process of raising funds for Greenland Volunteer Fire Department.

Use and Disclosure of PHI Without Your Authorization: Greenland Volunteer Fire Department is permitted to use PHI without your written authorization, or opportunity to object in certain situations, including:

• For Greenland Volunteer Fire Department use in treating you or in obtaining payment for services provided to you in other health care operations.
• For the treatment activities of another health care provider.
• To another health care provider, or entity for the payment activities of the provider or entity that receives the information (such as your hospital or insurance company).
• To another health care provider (such as the hospital to which you are transported) for the health care operations activities of the entity that receives the information as long as the entity receiving the information has or has had a relationship with you and the PHI pertains to that relationship.
• For health care fraud and abuse detection or for activities related to compliance with the law. To a family member, other relative, or close personal friend or other individual involved in your care if we obtain your verbal agreement to do so if we give you an opportunity to object to such disclosure and you do not raise an objection.
• We may also disclose health information to your family, relatives, or friends if we infer from the circumstances that you would not object. For example, we may assume you agree to our disclosure of your health information to your spouse when your has called the ambulance for you. In situations where you are not capable of objecting (because you are not present or due to your incapacity or medical emergency), we may, in our professional judgment, determine that a disclosure to your family member, relative, or friend in your best interest. In that situation, we will disclose only health information relevant to that persons involvement tin your care. For example, we may inform the person who accompanied you in the ambulance that you have certain symptoms and we may give that person an update on your vital signs and treatment that is being administered by our ambulance crew.
• To a public health authority in certain situations (such as reporting a birth, death, or disease as required by law), as part of a public health investigation, to report child or adult abuse or neglect or domestic violence, to report adverse events such as product defects, or to notify a person about exposure to possible communicable disease as required by law.
• For health oversight activities including audits or government investigations, inspections, disciplinary proceedings, and other administrative or judicial actions undertaken by the government (or their contractors) by law to oversee the health care system.
• For judicial and administrative proceedings as required by a court or administrative order, or in some cases in response to a subpoena or other legal process.
• For law enforcement activities in limited situations, such as when the information is needed to locate a suspect or stop a crime.
• For military , national defense and security and other special government functions.
• To avert a serious threat to the health and safety of a person or the public at large For workers compensation purposes, and in compliance with workers’ compensation laws.
• To coroners, medical examiners, and funeral directors for identifying a deceased person, determining cause of death, or carrying on their duties as authorized by law.
• If you are an organ donor, we may release health information to organization that handle organ procurement or organ, eye, or tissue transplantation or to an organ donation bank, as necessary to facilitate organ donation and transplantation.
• For research projects, but this would be subject to strict oversight and approvals and health information will be released only when there is a minimal risk to your privacy and adequate safeguards are in place in accordance with the law.
• We may use or disclose health information about you in a way that does not personally identify you or reveal who you are, any other use or disclosure of PHI, other than those listed above will only be made with your written authorization, (the authorization must specifically identify the information we seek to use or disclose, as well as when and how we seek to use or disclose it). You may revoke your authorization at any time, in writing, except to the extent that we have already used or disclosed medical information in reliance on that authorization.

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